Refunds are dependent upon the type of product purchased and can vary by publisher;
please review the refund policy by product type below.
eBooks are refundable within fourteen (14) days of purchase. Additionally, RedShelf
cannot fulfill refund requests if more than 10% of the product has been viewed
any page(s) of the product has been printed.
For refunds of purchases made within a bookstore, please contact the bookstore where
item was purchased. Please note that the same refund rules listed here apply to
made within a bookstore.
(Including Print On Demand)
Print materials, including print-on-demand (POD) products, are not refundable.
Publisher Access Codes
Refunds for McGraw-Hill access codes are permitted if requested within fourteen (14)
days of purchase.
Refunds for Cengage access codes are permitted with proof of dropping the associated